Get in touch
Talk to the Dogs Index team
Questions about orders, shipping, returns, products, or partnerships all go through one clean email channel.
Email support
One inbox for every inquiry
Reach the Dogs Index team directly for order questions, product support, shipping issues, returns, or business inquiries.
support@dogsindex.comResponse window
24-48 hours
Business days
Best practice
Use a clear subject line
Helps route your message faster
Reach out about
What people contact us for
Ask about an order, product, or size guidance
Check shipping, delivery, or tracking details
Request help with returns, exchanges, or issues
Discuss partnerships, wholesale, or advertising
Frequently Asked Questions
How quickly do you respond?
We aim to reply to every message within 24-48 hours during business days.
Can I get help with an order?
Yes. Include your order number and the issue you are facing so we can help faster.
Can I ask about shipping or delivery?
Absolutely. Reach out if you need help with tracking, delivery timing, or shipping updates.
Do you offer returns or exchanges support?
Yes. Email us with your order details and we will guide you through the next steps.
Do you offer advertising or partnerships?
We are open to partnerships that align with our mission and store experience. Reach out with details and we will evaluate the fit.